Every four hours around the clock, beginning Tuesday, October 30, 2012, workers from every part of Consolidated Edison’s territory reported to senior management on the status, needs and plans to restore service to Con Edison customers. The reports came in to Con Edison’s Emergency Response Center set up in the nineteenth floor auditorium at Con Edison’s headquarters at 4 Irving Place.

The first reports were sketchy assessments: what was happening and where. As the storm … <Read More>